BorrowMyDoggy x Kindred Terms &Privacy Notice

Last updated 23 November 2023

BorrowMyDoggy Limited (“BorrowMyDoggy”) Shop&Save connects you with merchants and savings through our trusted technology and transaction processing partner Kindred Soul Ltd (“Kindred”). By using BorrowMyDoggy Shop&Save, you are instructing Kindred to collect data under legitimate interest (see below Privacy Notice for more details). These BorrowMyDoggy x Kindred Terms apply in addition to the terms and conditions of your policy or other product with BorrowMyDoggy and do not change those terms and conditions. These terms and conditions are subject to English Law and the exclusive jurisdiction of the English courts. If you are looking for the general privacy policy for BorrowMyDoggy site click here. 

When claiming a discount or special offer via BorrowMyDoggy Shop&Save, you may be required to agree separate terms and conditions with Kindred or the vendor whom you are purchasing from. Kindred’s terms and conditions are available here and incorporated by reference. You accept that BorrowMyDoggy is not responsible for such terms and conditions and cannot be responsible or liable if you cannot access a discount or special offer because you do not comply or agree with such terms and conditions. 

Part 1: Kindred

This section introduces us, the role we play in relation to your data, and our approach to protecting your data.    

Who are we?
We are Kindred Soul Limited, a UK limited company, with a registered office at PEM, Salisbury House, Station Rd, Cambridge CB1 2LA
For the purposes of the law, Kindred Soul Limited is a controller (we determine the purposes and means of processing your personal information).
We are registered as a controller at the UK Information Commissioner's Office under number ZA728760. For any queries or requests relating to your data, contact us at privacy@kindredteam.com
What is this?
Kindred provides browser extensions that connects you with offers (such as discount codes) as you shop online.
We will collect and use certain data when when you use our browser extension, to deliver the Kindred experience to you. The data collected does vary depending on the service used and we make that clear below.
This policy explain what personal information of yours we collect, how we use it and how we protect it. We will update it from time to time and let you know what we've changed.

Part 2: Transactions when using a Kindred extension

This section outlines Kindred's role in the transactions you make with the extension installed. .    

Direct Relationship with Merchant
BorrowMyDoggy Shop&Save includes technology that connects users with merchants and supplies special offers for these merchants
You will enter into a direct relationship with the merchant in relation to any purchase you choose to make
Any matter relating to the fulfilment, payment, returns and refunds is a matter between you and the merchant.
Discounts and Savings
Discounts, and special offers which You may access as the result of signing up to the service are determined by the relevant merchants
The amounts are outside of the control of Kindred and BorrowMyDoggy. The merchant's decision is final in relation to the amount of discount distributable to you on any transactions.

Please read this policy carefully so that you understand your rights in relation to your data, and how we will collect, use and process your data. If you do not agree with how we do this, please do not download the extension. 

Part 3: What we collect and use  

This section describes what data we collect and how we use it.  

Action What we collect How we use it              
Using BorrowMyDoggy Shop&Save

Information sent to us by your computer, mobile phone or other device, including:

  • Randomly assigned anonymous click ID's for each visit.
  • Anonymous Kindred user ID
  • Website URL

  • device identifier, name, operating system
  • your browser type

 
  • administer the desktop services   
  • provide you with support    

Legal basis: legitimate interest & contract

              

 

Legal basis: what it means

Consent

You have given clear consent for us to process your personal data for a specific purpose. If you withdraw your consent, we will stop processing your data unless unless another legal basis applies. You can withdraw your consent at any time by emailing privacy@kindredteam.com    

Contract

Processing your data is necessary for a contract you have with us, where you have created an account and are using the Kindred Service.    

Legitimate interest

Processing your data is necessary for our (or our service providers') legitimate interests. Legitimate interests include the running of the service, gaining insights from your use of our services, improving the Kindred experience and enhancing data security. Legitimate interests are only valid if they are not outweighed by your rights and interests.    

Part 4: Rights, responsibilities

This section describes our responsibilities and your rights with regard to your data.    

Our responsibilities Your rights

Collect appropriately

We will collect only information we reasonably require to respond to your requests and deliver and optimise our services and platform.    

Ask us to stop processing

You have the right to ask us to stop processing your personal data, where you do not believe we have a legitimate interest or other legal basis for it. You can also ask us to keep but not actively process. your data, if you want us to retain your data for the purposes of a legal claim. You will not be able to claim cash back after you ask us to stop processing (or to delete) your data.    

Secure your data

We will do our best to keep your data safe and secure. We will take appropriate technical and organisational measures to safeguard the personal data we have received from you, against loss, theft and unauthorised use, access or modification.    

Right to correct

You can ask us to correct, complete or delete your data. To protect your privacy and the privacy of others, we may ask for evidence of your identity.

Not to keep your data forever

We will retain your information (contact details, account data, location data and usage data) for 36 months after you are last active on the App. Data collected automatically relating to your use of the Website (for example by cookies) will be kept for 36 months after you were last active on the Website. After that period, we will store your information only in an aggregated and anonymised form.    

Right to be forgotten

You can ask us to erase all personal data we hold about you, if it's no longer required for using and accessing the Website and App. Please email privacy@kindredteam.com.

Please note that in some cases we may be required by law to retain your personal data.

Give you access to your data

You can ask us at any time to tell you what information of yours we have (and get a copy), how we process it and who we share it with. We will action it within 30 days and we won’t charge you. We will not disclose information if it adversely affects the rights and freedoms of others (e.g. their confidentiality or intellectual property rights)    

Market with your consent

Please contact us at privacy@kindredteam.com if you are not happy with how we process your data. You also have the right to complain to the Information Commissioner’s Office or the data protection supervisory authority in the EU country in which you live or work if you think we have breached data protection laws.    

Data in transit

While we do our best to protect your data, we cannot guarantee the security of information you submit via email or the Website, as it is transmitted through networks outside of our control.    

Third party sites

We host links to the websites of third parties (the brands and merchants that we're connecting you with) . They have their own privacy policies which we do not control. Please check their policies before you submit any information to those websites.  

Part 5: Other processors

This section lists our service providers and other entities, who may have access to your data when you use the Website or App.    

As with most technology businesses, we use third parties to host our Website and App and manage certain processes and business operations. This means sharing your data. We do it only when strictly necessary and make sure there are safeguards in place. If it requires transferring data outside of the UK or Europe, we make sure that it's done under available lawful mechanisms.    

Provider Purpose and use Who does it apply to? Where More details
Azure

Cloud storage provider which hosts the App, stores Kindred data you provide and provides disaster recovery    

 

 

All users and partners.

EU   

https://azure.microsoft.com/en-us/overview/trusted-cloud/privacy/ 

Other disclosures

We will share your information with law enforcement agencies, public authorities and other organisations if legally required to do so, or if it's reasonably necessary to comply with the law, investigate and enforce any breaches of our terms of use, detect and prevent fraud or security breaches, reduce our credit risk exposure, and protect the rights and safety of Kindred and our users. If we sell our business, we may need to disclose your data to the prospective buyer, and your data will form part of the assets transferred to the buyer on completion of the sale.

Well done for reaching the end!

We'd love you to be comfortable with how we collect and use your data. If you have any questions or suggestions, please email contact@kindredteam.com